Privacy Policy

Privacy Policy

1. Introduction

1.1 Overview

This Privacy Policy (hereinafter referred to as the “Policy”) is established to inform users of the website, www.trashco.co, operated by Trash Co., about the collection, use, disclosure, and protection of their personal information. Trash Co. is committed to ensuring the privacy and protection of user data, complying with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website and services, users agree to the terms and conditions outlined in this Policy.

The purpose of this Policy is to provide transparency regarding how Trash Co. collects, uses, and safeguards personal information. This Policy outlines the types of data collected, the purposes for which it is used, the legal bases for processing such data, and the rights of users with respect to their personal information. Trash Co. adheres to the principles of lawful, fair, and transparent processing of personal data and ensures that data is collected for specified, explicit, and legitimate purposes.

1.2 Company Information

Trash Co. (hereinafter referred to as the “Company”) is a Limited Liability Company (LLC) operating in Bella Vista, Arkansas. The Company specializes in waste management services, including taking trash cans to the curb, cleaning cans, hauling additional trash, and offering roll-off dumpster rentals.

For any inquiries or concerns regarding this Policy or the Company’s data practices, users can contact Trash Co. through the following means:

  • Company Name: Trash Co.
  • Entity Type: Limited Liability Company (LLC)
  • Company Address: Bella Vista, Arkansas
  • Contact Email: info@trashco.co
  • Contact Phone: 479-685-0783

The Company is committed to protecting the privacy and confidentiality of personal information. Users are encouraged to review this Policy regularly to stay informed about any updates or changes that may be made.

2. Information Collection

2.1 Types of Information Collected

In the course of operating the website and providing services, Trash Co. collects various types of information from users. This information is collected to enhance the user experience, facilitate service delivery, and ensure compliance with applicable legal and regulatory requirements. The types of personal information collected include, but are not limited to, the following:

Personal Information:

  • First Name and Last Name: This information is collected to identify users and facilitate communication.
  • Email Address: The email address is used for communication purposes, including service updates, notifications, and customer support.
  • Phone Number: The phone number is collected to provide customer support, confirm service appointments, and address any issues that may arise.
  • Address, State, Province, ZIP/Postal Code, City: This information is necessary to provide accurate and efficient waste management services.
  • Card Information Saved in Payment System: Payment details, including credit or debit card information, are collected and securely stored in the payment system to process transactions.
  • Location Information (i.e., GPS): GPS data is collected to optimize service delivery and ensure accurate location-based services.

Trash Co. is committed to handling personal information with the utmost care and in compliance with applicable privacy laws, including the GDPR and CCPA. All personal information is collected and processed based on the user’s consent, contract performance, legal obligations, or legitimate interests of the Company.

2.2 Method of Collection

Trash Co. employs various methods to collect personal information from users. These methods are designed to ensure the accuracy and security of the data collected. The primary methods of collection include:

Information Collected Through the Website: Personal information is collected when users interact with the Company’s website. This includes actions such as filling out contact forms, subscribing to newsletters, and making service inquiries. The website employs secure protocols to protect the data transmitted between users and the Company’s servers.

Information Collected Through the App (Gorilla Desk): The Gorilla Desk app is utilized by Trash Co. to manage customer accounts and service schedules. Users provide personal information through the app to access and update their account details, schedule services, and communicate with the Company. The app ensures data security through encryption and other protective measures.

Information Collected Via Stripe for Payments: Trash Co. uses Stripe, a reputable third-party payment processor, to handle financial transactions. When users make payments for services, personal information, including payment card details, is collected and processed by Stripe. The Company does not store full payment card details on its servers; instead, Stripe handles the secure processing of payment information in compliance with PCI-DSS standards.

Trash Co. takes reasonable measures to ensure that personal information is collected and processed in a secure manner, protecting it from unauthorized access, alteration, disclosure, or destruction. Users are encouraged to review this Privacy Policy periodically to stay informed about any updates or changes to the Company’s data collection practices.

3. Use of Information

3.1 Purpose of Data Collection

Trash Co. collects and uses personal information for several key purposes, all aimed at providing superior service, ensuring seamless operations, and enhancing customer experience. The primary purposes for data collection include:

Service Provision and Customer Support: Personal information is essential for the delivery of Trash Co.’s services. This includes scheduling and executing waste management tasks, responding to customer inquiries, and providing support. Accurate information allows Trash Co. to perform services efficiently and address any issues promptly, ensuring customer satisfaction.

Communication and Notifications: Trash Co. uses personal information to communicate with users regarding their accounts, service updates, and other relevant information. This may include sending notifications about upcoming service appointments, changes to services, or policy updates. Effective communication is crucial to maintaining a transparent and trustworthy relationship with users.

Payment Processing: Personal information, particularly payment details, is used to process transactions for services rendered. Trash Co. ensures that all payment information is handled securely through third-party payment processors like Stripe, which comply with stringent security standards to protect user data during transactions.

Marketing and Re-Marketing Purposes: With user consent, Trash Co. may use personal information for marketing and re-marketing purposes. This includes sending promotional emails, special offers, and updates about new services. Users have the option to opt-in or opt-out of marketing communications, ensuring they receive only the information they are interested in.

3.2 Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), Trash Co. adheres to strict guidelines for processing personal data. The legal bases for processing user information include:

User Consent: Trash Co. obtains explicit consent from users before collecting and processing their personal information for specific purposes. Consent is obtained through clear and affirmative actions, such as users agreeing to the terms and conditions or privacy policy when signing up for services or providing their information on the website or app.

Performance of a Contract: Personal information is processed as necessary for the performance of a contract between Trash Co. and the user. This includes processing data to fulfill service agreements, handle payments, and provide customer support as part of the contractual obligations.

Compliance with Legal Obligations: Trash Co. may process personal information to comply with legal obligations imposed by applicable laws and regulations. This includes retaining data for tax purposes, responding to lawful requests from public authorities, and adhering to other regulatory requirements.

Trash Co. is committed to ensuring that the processing of personal information is conducted lawfully, fairly, and transparently. The Company implements robust data protection measures to safeguard user information and maintain compliance with GDPR and other relevant data protection laws. Users are encouraged to contact Trash Co. with any questions or concerns regarding the use of their personal information.

4. Data Sharing and Disclosure

4.1 Sharing with Third Parties

Sharing with Stripe for Payment Processing: Trash Co. collaborates with third-party service providers, such as Stripe, to facilitate secure payment processing. Personal data, including payment information, is shared with Stripe to ensure seamless and secure financial transactions. Stripe, as a reputable payment processor, adheres to stringent security measures and complies with applicable data protection laws, such as the Payment Card Industry Data Security Standard (PCI DSS). This collaboration is essential for processing payments, managing subscriptions, and ensuring users’ financial data is protected during transactions.

Disclosure to Law Enforcement Agencies if Required by Law: Trash Co. may be obligated to disclose personal information to law enforcement agencies or other governmental authorities in compliance with legal requirements. Such disclosure will occur only when mandated by law, court orders, or regulatory demands. Trash Co. is committed to protecting users’ privacy and will ensure that any such disclosure is limited to the extent necessary to comply with legal obligations. The Company will take reasonable steps to notify users of such disclosures unless prohibited by law.

4.2 No Selling of Information

Assurance that Personal Data Will Not Be Sold to Third Parties: Trash Co. firmly upholds the principle of user privacy and does not engage in the sale of personal data to third parties. The Company recognizes the importance of trust and transparency in its relationship with users and assures that personal information collected will solely be used for the purposes outlined in this Privacy Policy. Trash Co. is committed to maintaining users’ privacy and ensuring that their personal data is handled with the highest level of care and confidentiality.

Trash Co. employs comprehensive data protection measures to safeguard personal information from unauthorized access, use, or disclosure. By establishing clear data sharing practices and strictly prohibiting the sale of personal data, Trash Co. aims to build and maintain user trust, ensuring that users’ privacy rights are respected and protected at all times. Users are encouraged to contact Trash Co. with any questions or concerns regarding data sharing and disclosure practices.

5. User Rights

5.1 Access and Correction

How Users Can Access and Update Their Personal Information: Users have the right to access their personal information held by Trash Co. To facilitate this, users can request a copy of their personal data by contacting Trash Co. through the provided contact details. Upon receiving such a request, Trash Co. will promptly verify the user’s identity to ensure the security of personal data. Users are entitled to review the data and request corrections if any inaccuracies are identified. Trash Co. is committed to maintaining accurate and up-to-date personal information and will make necessary amendments in a timely manner. Users can also update their personal information directly through the Gorilla Desk app, ensuring their details are current and correct.

5.2 Data Portability

Rights Related to Data Transfer and Portability: Under the General Data Protection Regulation (GDPR), users have the right to data portability. This right allows users to receive their personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller. Trash Co. ensures compliance with this right by providing users with their data upon request in a portable format. Users can submit a data portability request via the contact information provided, and Trash Co. will facilitate the transfer of personal data in accordance with applicable legal requirements, ensuring a smooth and secure process.

5.3 Deletion and Erasure

Right to Request Deletion of Personal Data: Users have the right to request the deletion or erasure of their personal data held by Trash Co. This right, also known as the “right to be forgotten,” allows users to request the removal of their personal information from Trash Co.’s records. Upon receiving a valid deletion request, Trash Co. will promptly take action to erase the personal data, provided that there are no overriding legal or legitimate grounds for retaining it. Users can initiate this process by contacting Trash Co. through the designated contact details. Trash Co. will ensure that the data is securely and completely deleted in compliance with applicable data protection laws.

5.4 Objection to Processing

Right to Object to Data Processing for Certain Purposes: Users have the right to object to the processing of their personal data for specific purposes, including direct marketing, profiling, or other forms of data processing based on legitimate interests. Upon receiving an objection, Trash Co. will cease processing the user’s personal data for the specified purpose unless there are compelling legitimate grounds for the processing that override the user’s rights and interests or for the establishment, exercise, or defense of legal claims. Users can exercise this right by notifying Trash Co. of their objection through the provided contact details.

5.5 Withdrawal of Consent

How to Withdraw Consent for Data Processing: Users have the right to withdraw their consent to the processing of their personal data at any time. Withdrawal of consent will not affect the lawfulness of data processing based on consent before its withdrawal. Users can withdraw their consent by contacting Trash Co. through the provided contact details. Upon receiving a withdrawal request, Trash Co. will promptly cease the processing of personal data for the purposes for which consent was initially provided. Trash Co. will ensure that users are informed of the implications of consent withdrawal and any potential impact on the availability of services or features that rely on the user’s consent.

6. Data Security

6.1 Security Measures

Description of Security Measures in Place to Protect Personal Data:

Trash Co. is committed to ensuring the security and confidentiality of personal data collected from users. To achieve this, we implement a variety of robust security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal data. These measures include, but are not limited to:

  • Encryption: We utilize industry-standard encryption protocols to safeguard sensitive personal information during transmission and storage, ensuring that data is protected from unauthorized access.
  • Access Controls: Access to personal data is restricted to authorized personnel only, and strict access controls are enforced. Employees and contractors who have access to personal information are bound by confidentiality obligations and are subject to disciplinary action if they fail to meet these obligations.
  • Secure Networks: Our networks are secured using firewalls and other advanced security technologies to prevent unauthorized access. Regular security audits and vulnerability assessments are conducted to identify and address potential security weaknesses.
  • Data Minimization: We adhere to the principle of data minimization, collecting only the personal information necessary for the specific purposes outlined in this Privacy Policy. This reduces the risk of unauthorized access and ensures that personal data is managed efficiently.
  • Regular Security Training: Employees are provided with ongoing security training to ensure they are aware of best practices and emerging threats. This training is designed to enhance their ability to protect personal data and respond to potential security incidents.

These measures are continually reviewed and updated to keep pace with technological advancements and evolving security threats. Trash Co. is committed to maintaining a high standard of data security and will take all reasonable steps to protect users’ personal information.

6.2 Data Breach Procedures

Procedures in Case of a Data Breach:

In the event of a data breach, Trash Co. has established comprehensive procedures to promptly and effectively address the situation, in compliance with applicable data protection laws. Our data breach procedures include the following steps:

  • Immediate Containment and Assessment: Upon discovery of a data breach, immediate steps will be taken to contain the breach and prevent further unauthorized access. An initial assessment will be conducted to determine the scope and impact of the breach.
  • Notification of Authorities: If the data breach is likely to result in a risk to the rights and freedoms of individuals, Trash Co. will notify the relevant data protection authorities without undue delay, and, where feasible, within 72 hours of becoming aware of the breach. The notification will include details of the nature of the breach, the categories and approximate number of affected individuals, and the measures taken or proposed to address the breach.
  • Notification of Affected Individuals: If the data breach poses a high risk to the rights and freedoms of individuals, Trash Co. will inform the affected individuals without undue delay. The notification will include information about the nature of the breach, the likely consequences, and the measures taken to mitigate any potential adverse effects. Users will also be provided with advice on steps they can take to protect themselves.
  • Investigation and Remediation: A thorough investigation will be conducted to determine the cause of the data breach and identify any vulnerabilities or lapses in security. Corrective actions will be implemented to address these issues and prevent future breaches. This may include enhancing security measures, updating policies and procedures, and providing additional training to employees.
  • Documentation and Reporting: All data breaches, regardless of their impact, will be documented, including details of the breach, the response measures taken, and the outcome of the investigation. This documentation will be used to review and improve our data protection practices continuously.

Trash Co. is dedicated to protecting personal data and will take all necessary steps to respond to and mitigate the effects of any data breaches. By adhering to these procedures, we aim to minimize the impact on affected individuals and prevent future incidents.

7. Payment Information

7.1 Payment Processing

Information on How Payments Are Processed Through Stripe:

Trash Co. utilizes Stripe, a leading and secure third-party payment processing service, to handle all monetary transactions conducted through our website and mobile application. When users make payments for services, their payment information, including credit card details, is securely transmitted to Stripe. Stripe processes the payment on our behalf, ensuring that sensitive financial data is handled in accordance with industry standards and regulatory requirements.

Stripe is compliant with the Payment Card Industry Data Security Standard (PCI-DSS), which mandates a stringent set of security measures to protect cardholder data. This compliance ensures that all payment transactions are processed in a secure environment, minimizing the risk of fraud and unauthorized access. By using Stripe, Trash Co. does not store or manage users’ payment card information directly; instead, all sensitive payment data is encrypted and stored by Stripe, reducing our exposure to security risks.

Additionally, users can rest assured that Stripe employs advanced fraud detection mechanisms and real-time monitoring to identify and prevent suspicious activities. This adds an extra layer of protection for all transactions processed through our platform, safeguarding users’ financial information from potential threats.

7.2 Secure Transactions

Measures to Ensure Secure Transactions:

Trash Co. is committed to ensuring that all transactions conducted through our website and mobile application are secure and protected from unauthorized access and fraud. To achieve this, we have implemented a series of robust security measures, including:

  • Encryption: All payment transactions are encrypted using Secure Socket Layer (SSL) technology, which creates a secure and encrypted connection between users’ browsers and our servers. This encryption ensures that sensitive payment information, such as credit card numbers, is protected during transmission.
  • Tokenization: In conjunction with Stripe, Trash Co. employs tokenization techniques to replace sensitive payment card details with unique identification tokens. These tokens can be securely stored and used for future transactions without exposing the actual card information, significantly reducing the risk of data breaches.
  • Secure Payment Gateways: All payment processing is conducted through Stripe’s secure payment gateways, which are designed to meet the highest security standards in the payment industry. These gateways provide a secure environment for processing transactions, preventing unauthorized access to users’ financial information.
  • Compliance with PCI-DSS: As part of our commitment to secure transactions, Trash Co. ensures compliance with the Payment Card Industry Data Security Standard (PCI-DSS). This compliance involves adhering to a comprehensive set of security requirements designed to protect cardholder data and maintain a secure payment processing environment.
  • Continuous Monitoring: Trash Co. and Stripe continuously monitor all transactions for signs of fraudulent activity. Advanced fraud detection algorithms and real-time analysis help identify and prevent unauthorized transactions, providing an additional layer of security for users’ financial information.
  • User Authentication: We employ multi-factor authentication (MFA) and other user verification methods to ensure that only authorized users can access and perform transactions on our platform. This helps prevent unauthorized access to accounts and protects users’ payment information from being compromised.

Through these measures, Trash Co. ensures that all payment transactions are conducted in a secure and protected environment, providing users with peace of mind when making payments for our services. Our commitment to secure transactions reflects our dedication to maintaining the highest standards of data protection and financial security.

8. Cookies and Tracking Technologies

8.1 Use of Cookies

Types of Cookies Used and Their Purposes:

Trash Co. employs cookies and similar tracking technologies on our website to enhance user experience, analyze site traffic, and personalize content. Cookies are small text files stored on users’ devices that facilitate the seamless operation of our website and improve user interactions.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function correctly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, our website may not perform as expected.
  • Performance and Analytics Cookies: These cookies collect anonymous information about how users interact with our website, including the pages visited, time spent on the site, and any issues encountered, such as error messages. The data gathered helps us understand user behavior, improve the site’s performance, and optimize the user experience.
  • Functional Cookies: These cookies allow the website to remember users’ preferences and choices, such as language selection and login information. They enhance the user experience by providing personalized features and convenience.
  • Advertising and Re-marketing Cookies: These cookies track users’ browsing habits and activities across our website and other sites. They are used to deliver relevant advertisements and marketing messages tailored to users’ interests. These cookies may be placed by third-party advertising networks with our permission.

Users can manage their cookie preferences through their browser settings. Most browsers provide options to block or delete cookies. However, disabling essential cookies may affect the functionality and performance of our website.

8.2 Do-Not-Track Signals

Policy on Responding to Do-Not-Track Signals:

Trash Co. recognizes the importance of user privacy and is committed to providing transparency regarding our data collection practices. However, there is currently no universally accepted standard for interpreting and responding to Do-Not-Track (DNT) signals sent by web browsers. As a result, our website does not respond to DNT signals or similar mechanisms.

DNT is a browser setting that allows users to communicate their preference not to be tracked across websites. While the DNT setting is intended to give users more control over their online privacy, the lack of a standardized approach means that websites and online services may interpret and respond to these signals differently.

Despite our inability to respond to DNT signals, Trash Co. remains dedicated to protecting user privacy through other robust measures. We adhere to applicable privacy laws and regulations, such as the GDPR and CCPA, to ensure that users’ personal information is collected, used, and disclosed responsibly and transparently.

Users can still manage their privacy preferences through various means, such as adjusting browser settings, managing cookie preferences, and utilizing privacy-focused browser extensions. We encourage users to review our Privacy Policy and understand their rights and choices regarding data collection and tracking.

By continuing to use our website, users acknowledge and agree to our use of cookies and tracking technologies as described in this Privacy Policy. We are committed to keeping our practices up to date with evolving privacy standards and user expectations.

9. Children’s Privacy

9.1 Age Restrictions

No Collection of Information from Users Under the Age of 13:

Trash Co. is firmly committed to protecting the privacy and security of children. In accordance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws, our services and website are not intended for use by individuals under the age of 13. We do not knowingly collect, solicit, or store personal information from children under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete such information from our records. Any parent or guardian who believes that their child has provided us with personal information without their consent is encouraged to contact us promptly at the provided contact details. We will take all necessary actions to ensure that the information is deleted and that no further communication is made with the child.

In compliance with COPPA, we do not condition a child’s participation in any activity on the child providing more personal information than is reasonably necessary to participate in such activity. Our commitment to safeguarding children’s privacy reflects our broader dedication to ethical practices and legal compliance in all aspects of our operations.

For any inquiries or concerns regarding children’s privacy, or to report any issues related to the collection of information from children, please contact us using the contact information provided in this Privacy Policy.

10. Marketing Communications

10.1 Marketing Emails

Information on Sending Marketing Emails and Obtaining Consent:

Trash Co. may send marketing communications to users regarding our products, services, promotions, and updates that we believe may be of interest. These communications may be sent via email or other electronic means. Before sending such communications, we ensure compliance with applicable laws and regulations governing electronic marketing, including the CAN-SPAM Act and GDPR where applicable.

Users may receive marketing emails from us if they have opted in to receive such communications or if they have engaged with our services in a manner that indicates consent to receive marketing materials. We may also send marketing communications based on legitimate interests where permitted by law.

10.2 Opt-Out Options

How Users Can Opt-Out of Marketing Communications:

Users have the right to opt-out of receiving marketing communications from Trash Co. at any time. We provide easy and accessible methods for users to opt-out of future marketing emails or other promotional communications. These methods typically include:

  • Unsubscribe Links: Each marketing email sent by Trash Co. includes an unsubscribe link at the bottom of the email. Users can click on this link to opt-out of receiving further marketing emails.
  • Account Settings: Users who have created accounts with Trash Co. may manage their communication preferences by accessing their account settings. Within the account settings, users can update their preferences regarding marketing communications.
  • Contacting Us: Users may also opt-out of marketing communications by contacting us directly using the contact information provided in this Privacy Policy. Upon receiving such a request, we will promptly update our records to ensure that the user no longer receives marketing communications.

It is important to note that opting out of marketing communications does not affect the receipt of non-marketing communications related to the user’s account, transactions, or other essential information that we may need to communicate as part of our ongoing business relationship with the user.

We respect the preferences of our users and strive to uphold their choices regarding marketing communications in accordance with applicable laws and best practices. For any questions or concerns regarding our marketing practices or to opt-out of marketing communications, users may contact us using the information provided in this Privacy Policy.

11. User Reviews and Content

11.1 Posting Reviews

Policy on User-Posted Reviews and Content:

Trash Co. provides users with the opportunity to post reviews and other user-generated content related to their experiences with our services. When users choose to submit reviews or other content, they understand and agree that such content may be publicly visible on our website or other platforms where Trash Co. operates.

By submitting reviews or content, users grant Trash Co. a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. This license allows Trash Co. to display user-generated content on our website and in promotional materials related to our services.

Users are solely responsible for the content they post, including ensuring that it does not violate the rights of any third party or any applicable laws or regulations. Trash Co. reserves the right, but not the obligation, to monitor, edit, or remove user-generated content that we determine, in our sole discretion, to be inappropriate, offensive, unlawful, or otherwise in violation of these Terms.

11.2 Content Moderation

Guidelines for Content Moderation:

Trash Co. employs guidelines and measures to moderate user-generated content to ensure that it complies with our standards and policies. Our moderation practices aim to maintain a respectful and constructive environment for all users. While Trash Co. respects diverse opinions and feedback, we reserve the right to remove or edit any content that violates our Terms of Service, Privacy Policy, or community guidelines.

Content moderation may include reviewing user-generated content for compliance with our policies, monitoring for potential violations, and taking appropriate actions such as editing, removing, or blocking access to content that is deemed inappropriate, unlawful, or harmful. Trash Co. may also restrict or suspend user accounts that repeatedly violate our content guidelines or pose a risk to the integrity and safety of our community and services.

Users who have concerns about user-generated content or believe that their rights have been infringed upon by content posted on Trash Co.’s platforms may contact us using the contact information provided in this Privacy Policy. We will promptly investigate such concerns and take appropriate actions in accordance with applicable laws and our internal policies regarding content moderation.

2. External Links

12.1 Social Media Links

Policy on Hyperlinks to Social Media Networks:

Trash Co. may include hyperlinks to social media networks on our website and other digital platforms as part of our engagement and communication strategy with users. These links are provided for convenience and informational purposes only. By clicking on these links, users may be directed to external websites or services that are not operated or controlled by Trash Co.

Please note that Trash Co. does not endorse, monitor, or have any control over the content, privacy practices, or terms of service of these external websites or services. Users acknowledge and agree that Trash Co. is not responsible for the availability, accuracy, legality, or any other aspect of content or services provided by third-party websites or services linked to or from our platforms.

When users navigate to external websites through hyperlinks on our platforms, they are subject to the terms and policies of those websites. It is recommended that users review the privacy policies and terms of service of any third-party website or service before providing any personal information or engaging in transactions.

Trash Co. disclaims any liability for any loss or damage incurred by users as a result of their use of or reliance on content, products, or services provided by third-party websites linked through our platforms. Users access external links at their own risk and discretion.

For questions or concerns regarding our policy on hyperlinks to social media networks or external websites, users are encouraged to contact Trash Co. using the contact information provided in this Privacy Policy. We strive to maintain transparency and provide assistance regarding the use of external links and their implications for user privacy and security.

13. Changes to the Privacy Policy

13.1 Policy Updates

How Changes to the Privacy Policy Will be Communicated:

Trash Co. reserves the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological advancements. When updates are made to the Privacy Policy, we will post the revised version on our website and other relevant platforms. Users will be notified of significant changes through prominent notices on our website or by email if we have obtained their consent to receive such communications.

It is important for users to review the updated Privacy Policy periodically to stay informed about how we collect, use, and protect their personal information. By continuing to use Trash Co.’s services after the effective date of any changes to this Privacy Policy, users acknowledge and agree to the updated terms.

13.2 Effective Date

Effective Date of the Current Privacy Policy:

The effective date of this Privacy Policy is 9th July, 2024. This Privacy Policy governs the use of personal information collected by Trash Co. from the effective date until such time as it is updated or superseded by a revised version. Any changes to the effective date will be reflected in the updated Privacy Policy posted on our website and other platforms.

For inquiries or concerns regarding changes to the Privacy Policy, users are encouraged to contact Trash Co. using the contact information provided in this Privacy Policy. We are committed to maintaining transparency and providing clear communication about our privacy practices to ensure that users understand how their personal information is handled.

Changes to the Privacy Policy: Trash Co. reserves the right to update its Privacy Policy to reflect business practices, legal requirements, or technological advancements. Users will be notified of significant changes through notices on our website or by email. Users are encouraged to review updates periodically. By continuing to use our services after changes, users agree to the revised terms. 

14. Dispute Resolution

14.1 Arbitration

Any dispute, controversy, or claim arising out of or relating to this Privacy Policy, including the breach, termination, enforcement, interpretation, or validity thereof, shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (“AAA”). The arbitration shall be conducted in Bella Vista, Arkansas, unless otherwise mutually agreed upon by the parties. The arbitrator’s decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Arbitration shall be the sole and exclusive method for resolving disputes between Trash Co. and users, except where prohibited by law. The parties hereby waive any right to bring claims collectively or as part of a class action, consolidated action, or representative action.

14.2 Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to this Privacy Policy shall be brought exclusively in the state or federal courts located in Bella Vista, Arkansas, and each party consents to the jurisdiction of such courts.

15. Contact Information

15.1 Customer Support

For any inquiries regarding this Privacy Policy, including questions about the collection, use, or disclosure of your personal information, or to exercise your rights under applicable data protection laws, please contact Trash Co. via email at info@trashco.co or by phone at 479-685-0783. 

We are committed to addressing your concerns and will respond to your inquiry promptly in accordance with applicable privacy laws.